Read our philosophy or jump to our FAQs below.
Our philosophy
This serves as a transparent statement of our service delivery, which gives you crystal clear expectations.
- We put listening to our clients first and will never overwhelm you with what we think you should be doing.
- Our proposals contain transparent pricing with realistic deadlines.
- We prioritise our services so you have a clear understanding of what should be focused on first.
- We aim to develop long-term relationships and will never cram in new clients for the sake of squeezing out profit.
- Your dedicated senior consultant will be your sole liaison.
- We work with agility using smaller cycles compared with conventional linear processes. This maximises the effective use of time by focusing our efforts on what’s important at that particular moment.
FAQs
Do you charge by the hour?
Yes, we charge a standard hourly rate for ad hoc work. During that time, you have access to our full range of expertise.
Can I arrange a retainer?
Absolutely. If you wish to work with us for an extended period of time such as 6 to 12 months, we can arrange a monthly retainer.
Do you travel to meetings?
Yes, we can travel to any meeting, anywhere, including event support or meetings with suppliers and clients. We charge our standard hourly rate plus travel expenses.
If you require regular meetings, we can factor our costs into a monthly retainer.